Dear Suzanne,

Thanks again!
I know that we'll be back to dive with you! I can't thank you
enough for helping the boys with their certification and letting
them know that diving is serious business. Your patience,
understanding and 1 to 1 control was good for the boys.

Tim & Claudette
Chicago, IL



Tony
Just a quick note to thank you for the fine service and very nice
dive we enjoyed on your boat over the last two days. You run a fine
operation and I have kept your card for when I bring my family the
island. The conditions were great, apart from a little current at times
and of course the bad current we experienced at the wreck, but I am
sure you will agree that any dive is better than working.
I hope to see you in the near future and I wish you well in the tough
times that lie ahead. I know quality will survive and that is something
your operation has plenty of. Please call me if you ever come to Dallas
and we can meet for a drink or lunch.
Once again, thank you very much and take care.
Andre Boonzaier


Hi Suzanne:
I just wanted to convey my thanks to you, Tony, and Clemente.
It's not easy for a person with claustrophobia and a fear of heights to
dive, but I did it. I did it ONLY because Tony and Clemente were gentle,
encouraging, and patient. Really...they were unbelievable...pep talks,
hand-holding, the whole bit. Both of them went way above and beyond the
call of duty, and, as a result of their kindness, my diving experience was
one of the most spiritual, joy-filled events of my life. I'm hooked and
I'll definitely be back for more. Please relay my gratitude to them both.
Also, if ya'll ever need a reference or anything, it would be my privileged
to help. Take Care.
In gratitude,


Suzanne and Tony,
We had a blast!! Thanks for taking care of us. Sorry we did not get
to have dinner. Hopefully, next year we can do so. Please let us know
when the baby is born. Thank you again for a wonderful trip. Keep in
touch.

Jeff Cox


Hey guys, how are ya......You know Suzanne, we were hoping we would get to
see you while we were there, but I never figured it would be at the airport
with you banging on the glass with a fin in your hand......You don't know how
appreciative we are for all your troubles, you really didn't have to do
that......but, I told Charlotte she now has no excuse not to go diving in a
lake with me before winter gets here.....you know what, she said OK.....She's
really getting into this diving.....Reagan loved it as well and Riley, let's
just say he'll be back ready to go as soon as possible.....I think he was
already missing his buddy Luis on the flight home....he had a great time and
I appreciate you letting him come along for the ride.....I rushed to get my
pictures developed Saturday and you know what.....for my first time, they
weren't bad....if I can figure out my scanner at home I'll try and sent you
some.....the night dive pictures were pretty cool too....several eels, two
lobsters and two octopus, not bad.....again, thanks for another wonderful
week on your fantastic little island and I promise you we'll be back before
to long.....we'll be anxiously awaiting the news of the newest Castillo....
You all take care and Thanks Again......you go girl......

The Pennocks


Dear Tony,
Just wanted to thank you for the incredible dive trip last month. I was
so impressed by you and your crew's attention to detail. You made it a
memorable dive experience for everyone. We are considering a trip back to
Cozumel in November, probably the weekend of the 24th. Would you be
available? I am not sure how many will be in our party, but I will let you
know.
Thank you again, Tony, you truly made our trip last month the best dive
trip ANY of us have ever had.

Jacque Wittmuss


Hi Tony,
Thank you for such royal treatment for my dive bunch. They are a fun group
and your service was the talk of the trip back. Everyone (well at least the
ladies and little Ryan) is ready to come back. They say first let's go someplace
new, and then in the next breath they say But Tony was so good to us.
Thanks again for the wonderful time and your attention. Best wishes to you,
Suzanne, your son, and the new baby.

Peter


Tony,
WOW!!!!!! That's the first word that I can think of regarding my last
trip to Cozumel. I have been to Cozumel on 13 occassions and have
dove with other dive operators. Fortunatley, 13 was my lucky number
because I find your shop before arriving. The service we received was
beyond our expectations. Clemente(instructor), the ship's captain and
the scuba assistant were AWESOME!!!!! The boat was very well maintained
and having the bathroom on board was extremely pleasant. We also enjoyed
the lunch that was served. It was nice to be able to eat between dives on the
boat, rather than having to go to shore. We also enjoyed spending time with
the German television crew who was on board your boat filming a documentary
about Cozumel diving. We bragged to friends in the airport about your service.
Unfortunately, some of our friends used other dive operators and were sadly
disappointed with the services they received from them .
Once again, We will return to Cozumel many more times in the future and we
have found a dive operator who we will return to again and again.
Thanks,
Tim Hallman
NASE SCUBA Instructor


Tony, Thanks again for all you help while I was there in Cozumel. I had a great
time diving and appreciate you being so nice and helpful to me. Please let
me know when your fax machine is working or where I can fax my referral
form to you. I guess you will e-mail Larry Dague and let him know that I
completed everything. Let me know if I need to do anything else. I look forward
to coming to dive with you again as soon as possible.
Take care and God bless,
Lauri Gimpel
Dallas, Tx


Dear Suzanne and Tony,
Thank you very much for an excellent week of diving,
including my certification. You were both great fun
to dive with & also very good at your profession.
Also please pass on my thanks to Clemente (spelling?)
who was great, he made a special effort to keep an eye
out for me or to be my dive buddy, and made sure I was
able to experience as much as possible - I never
imagined I would be going to 80ft, with such
magnificent coral formations, then through coral
tunnels and swimming with and viewing such a multitude
of marine life (nurse shark, eels, turtles, giant
lobster & crab, a TOAD fish and thousands of other
fish). Thanks to your training & Clemente's efforts I
was able to make my air last until the end of the dive
each time, which was an especially great feeling when
some of the others had over 200dives as experience &
had to ascend early!


Hi, Suzanne and Tony.
I wanted to send a thank-you note to the both of you. I had a great time
on my trip. Tony thanks for all the diving information you shared with me.
I felt a great improvement in my diving from the time I arrived from the
time I left Cozumel. I hope your feeling better. Suzanne, You were
right, the night dive was the coolest. I want to do more night dives. I
was surprised how calming and the amount of visitable you have on the night
dives. A lot of the people are surprised when I tell me how light it looked.
(Even when my masked fogged over). Your crew was very nice tell
them thanks from me.

See you next year.
Fran


Tony:
Mil gracias a tí y a Clemente por todas sus atenciones,
la pasamos muy bien Marcela y yo.
Esperamos regresar lo más pronto posible.
Enhorabuena por tu trabajo y el interés mostrado en que disfrutásemos del mar.
Un abrazo
Samuel Maldonado
Mexico D.F


Hello Tony: Just a note to let you know how much fun we had with
you diving. A wonderful time was had by all..I really need
a mexican salsa dance instructor!
The shore dive was quite an adventure...Bill had a crippling
muscle spasm in his leg and had to be towed to shore..... I am
glad that didn't happen on a 100' wall dive with a overly strong
current..Just what is the best course of action if it occurs at that depth?
Oh and we finally saw an octopus!
Thanks Tony for a delightful time....
John
Wisconsin Usa


Suzanne:
I just wanted to thank you again for making our diving vacation
so super! We loved Clemente and the boat crew. They were very
friendly, courteous, and professional. Your boat was spotlessly
clean/nice, and your guacamole and pan were the best on the island
by far. I was the hero of the group for making our reservations with
you guys! Anyway, I just wanted everyone at EDDS to know what a terrific
job they are doing. We will certainly send people your way! I can't wait
to come back to Cozumel again!
Sincerely,
Suzy Lytle


Just finished diving with your operation 2 weeks ago! I had the best time.
I was so pleased to see that you are environmentally conscious but more
importantly I was impressed at the juvenile marine life that I saw recently.
I'm glad to see the reefs are flourishing. I will DEFINITELY be back to dive with
your operation!

Martin Sixkiller
City: San Francisco
State: CA


Hi Tony,
Thanks again for another great week of diving. You and
your crew really went all out to see that every one had a
safe and enjoyable trip. Y all do such a great job. I am sorry
that you had to put up with one more day of Mark Smith
after we left.
Remember, if you ever need an English speaking Divemaster, let me know.

Todd Williams


I just wanted to drop a line and tell you what a great experience I had.
Your patience with a new diver made me feel very comfortable. I look
forward to the next chance we get to come to cozumel. By then Jennifer
will also be certified and we can dive together. Once again, thank you
both for a wonderful time.


Tony & Suzanne:
We just got home and really had a blast! I submitted some comments
on your website but will parrot those thoughts here. Suzanne, you have
the patience of job and the care of Mother Teresa. We were lucky to find
you. We'll share your name with everyone we know. Tony, you.......
my friend........the "happiest guy I ever met". Always a smile and a reassuring
word. You are both gems and will always have our business and any other
business that we can send you!
Let me know if you'd like some of the funny email I get. I mean only the
really funny stuff. If so, I'll forward it to you.
Thanks so much for the really great dives and what surely seemed like
very personal instruction to us!

I envy you both.
Jason


Thank you so much for taking care of my son, Joshua Downer, last Thursday
when he went diving with you. He had an absolutely wonderful time. I will be
sure to give your name as a recommendation to anybody I know who may be
coming down there to dive.
Thanks again!!
Allison.




Dear Tony: As usual, you and your staff provided us with a great
vacation and fabulous diving. It is a pleasure to dive with
you and we are already looking forward to our next trip to
Cozumel.
Thanks
Terry F. Summers
Baton Rouge, La.


Dear Suzanne,

Thank you for your assistance and friendship!
It was especially nice to have you help my wife and myself
on our vacation in Cozumel. Your skill and professionalism
are exceptional. You should take great pride in helping so
many people discover such an incredible under water world.

Sincerely,
Ken
Ohio



Tony,

Thank you very much for the outstanding service we received
on our last excursion. This was our 3rd trip we made in the last
12 months and all have been superb with you! We also appreciated
the way you handled our night dive.

Thanx again.

Best Regards,
Mike & Janie
Dallas, TX



Dear Tony Castillo,

You did an excellent job w/ my divemaster course, as well as
other course I have taken from you. I appreciate the fact that
safety was your primary concern and even though you had
other students, I did not feel like you cut any corners. I was
very impressed w/ your attitude and professionalism.
You are an asset to the PADI organization!

Deborah
Houston, TX




Copyright 2001 Emerald Island
All Rights Reserved

This document was created as a service of Emerald Island S.A. de C.V.